← All work

plata

mobile

•

concept

Bank card ordering flow

Plata is a leading fintech in LATAM, and it sells personalised physical cards.

Situation

This is the flow for ordering a bank card — choosing it, paying for it, getting it to the door, and living with it afterwards.

Task

Create a flow for selecting a card, placing the order, tracking production and delivery, and managing the card once it has been issued.

Action

Ordering a bank card through the bank’s native app is nothing new. After R&D, the flow was straightforward. The key was keeping it consistent with the bank’s payment experience and bringing it to life with an interactive animated prototype.

Result

A prototype and a user flow for choosing and ordering a card inside the app.

The brief asked for five things: the end-to-end order flow, three products in the picker, choice → review → payment → delivery, the card’s afterlife in the Account screen, and anything worth adding beyond that.

The submission covers all five.

The brief asked for five things: the end-to-end order flow, three products in the picker, choice → review → payment → delivery, the card’s afterlife in the Account screen, and anything worth adding beyond that.

The submission covers all five.

Role

Product Designer

Period

2026

Platform

iOS

Next case

Taking the most-used action
out of the bank →